Feature Release: AI Email Templates

AI Emails: Save Time when Quoting and Invoicing

Managing email communication in the construction industry is a daily challenge—whether you’re coordinating with vendors, following up on quotes, or addressing project issues, your inbox never rests. That’s why TRUE launched a new feature to help our users: AI Email Templates.

What are AI Email Templates?

So long are the days of writing every single email from scratch or copying and pasting from scattered messages. TRUE’s AI Email Templates feature uses advanced artificial intelligence to help you generate customizable, professional email templates. Whether you’re a project manager, crew, or admin, you can now create high-quality emails in seconds. The AI can generate templates for different scenarios based on simple prompts. 

The result? Communication that reflects your professionalism—even when you’re juggling 100 other tasks.

How It Works

Using the AI Email Templates feature is simple:

  1. Navigate to the Email Templates module and create or select a new template.
  2. Choose the “Module” the template is for.
  3. Click the “AI Editor” button and select “Create”.
  4. Type a quick prompt (e.g., “Create a friendly but professional follow-up email for a customer on bid sent last week. Include the address as well as the Quote ID in the subject and the client name.”)
  5. The AI generates a polished, professional email.
  6. Customize the template with specific project or contact details not included in the prompt using the available Merge Fields.
  7. Save and you’re ready to go.

An example: 

Before:

“Hey John, you look at the proposal?”

After:

ABC Construction: 1234 Test Lane – Q2025-00078

John,

I hope you’re doing well! I wanted to follow up on the quote that I sent over last week and see if you’ve had a chance to review the proposal.

Summary: Install work in the backyard in 2400 SF space.

Price: $4,800.00

We’re here to assist with any questions or revisions as needed.

Thank you.”

Please note: AI Email Templates feature is available starting on Version 19.1.24 and all iterations after. This feature is available to configure for all TRUE users with access to the “Company Preferences” module. Templates are configured per module, utilize these templates anywhere where the “Email” feature is available.

TRUE’s AI Email Templates let you:

  • Save time by generating emails from simple prompts.
  • Maintain professionalism with grammatically correct, polished language.
  • Boost productivity by handling repetitive messages more efficiently.
  • Scale communications without sacrificing quality.
  • Prevent miscommunication by using clear, consistent language.

In construction management, communication is everything. But writing tons of emails a day? Your time is better spent on pushing projects forward. So, let AI Email templates do the heavy lifting for you.

For those ready to use this feature in TRUE, follow these steps in our Help Center article: https://help.constructtrue.com/company-preferences-folder/email-templates

Did you know TRUE has more AI capabilities? There’s AI Autofill for the automatic creation or population of various records in the system such as Opportunities, POs, and more. Ask our Support team about it today: support@constructtrue.com